What if I forgot to add my promo code at checkout?

How to Handle Missed Promotional Codes at SILKSILKY

At SILKSILKY, we understand how important it is for our valued customers to make the most of our offers and promotions. We strive to provide an exceptional shopping experience, and part of that commitment is ensuring you can take advantage of our special deals. However, we recognize that sometimes things can be overlooked, such as forgetting to add a promotional code during checkout. Don't worry—we're here to help! 😊

What to Do If You Forget to Add a Promotional Code

If you realize that you've forgotten to apply a promotional code after completing your purchase, please follow these steps to ensure we can assist you promptly:

  1. Contact Our Customer Service Team: As soon as you notice the oversight, reach out to our customer service specialists. You can do this via our live chat feature or by visiting the Contact Us page on our website.
  2. Provide Necessary Details: When you get in touch, please have your order number and the details of the promotional offer ready. This information will help our team verify your purchase and the applicable promotion quickly.
  3. Our Commitment to You: Rest assured, our team will work diligently to find the best possible solution for you. We are committed to ensuring that you can benefit from our promotions and will handle your request with professionalism and respect.

Why Choose SILKSILKY?

At SILKSILKY, we pride ourselves on offering high-quality silk products that provide comfort and elegance. Our dedication to customer satisfaction is unwavering, and we believe that every interaction should reflect our core values of professionalism and respect. Whether it's a question about a product, a concern about an order, or assistance with a promotional code, our team is here to support you every step of the way.

Stay Updated on Promotions

To avoid missing out on future promotions, consider subscribing to our newsletter or following us on social media. This way, you'll be among the first to know about our latest offers, new arrivals, and exclusive discounts.

Thank you for choosing SILKSILKY. We appreciate your business and are always here to ensure your shopping experience is as seamless and enjoyable as possible. If you have any further questions or need assistance, please don't hesitate to reach out to our friendly customer service team. Happy shopping! 🛍️


Visit us at silksilky.com for more information and to explore our exquisite collection of silk products.

Dec 20, 2024

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