Understanding SILKSILKY's Shipping Notification Process
At SILKSILKY, we prioritize professionalism and respect in all our interactions, ensuring that your shopping experience is as seamless and enjoyable as possible. One of the key aspects of this experience is keeping you informed about the status of your order. Here’s everything you need to know about our shipping notification process.
How Our Shipping Notifications Work
Once your order has been shipped, our ordering system automatically sends out a shipping notification email. This email contains essential information about your package, including tracking details. This automated process is designed to keep you updated without any delays.
Common Issues with Receiving Shipping Notifications
While our system is reliable, there are a few reasons why you might not receive your shipping notification email:
- Incorrect Email Address: If you entered your email address incorrectly at checkout, the notification might not reach you. Double-check your order confirmation email to ensure all details are correct.
- Spam Folder: Sometimes, emails from our system might be mistakenly marked as spam. We recommend checking your spam or junk folder if you haven’t received a notification.
Order Processing Time
At SILKSILKY, we aim to process your orders promptly. Typically, it takes 1-2 business days for us to prepare your package for shipment. However, if you haven’t received a shipping notification within 5 business days from the date you placed your order, it’s time to reach out to us.
What to Do If You Don’t Receive a Notification
If you find yourself without a shipping notification after 5 business days, please don’t hesitate to contact us for assistance. Our customer service team is here to help resolve any issues and ensure your order is on its way to you as soon as possible.
Contacting SILKSILKY
For any questions or concerns regarding your order, feel free to reach out through our contact page. Our dedicated team is committed to providing you with the support you need.
We appreciate your patience and understanding as we work to deliver your SILKSILKY products with the utmost care and efficiency. Thank you for choosing SILKSILKY, where elegance meets excellence. 🌟
For more information about our products and services, visit us at SILKSILKY.