Delivery
14 articles in this Topic
- Can I have my parcel shipped to a business address?
- Can I redirect my order to a different address?
- Do you ship parcels to FPO military addresses?
- How much does shipping cost?
- If my order is delayed, what should i do?
- My package went missing. Help!
- What happens to my order if I'm not in when it arrives?
Miscellaneous
4 articles in this Topic
Order Issues
8 articles in this Topic
- Can I amend or cancel my order?
- How can I find my order information?
- How do I modify my billing address or shipping address?
- How do I use coupons or gift cards?
- How long will it take for my order to arrive?
- I placed an order on your website but I can’t see it in my account when I log in, why is that?
- Something's wrong with my item, what should I do?
Payment Promos & E-Gift Cards
23 articles in this Topic
Product & Stock
14 articles in this Topic
- Are your products 100% Pure Silk?
- Can I get a price adjustment on an item I’ve already purchased?
- Can I have items sent to someone as a gift?
- Do you offer a wholesale prices for bulk buying?
- How to fix a stuck zipper?
- Is silk easy to care?
- The difference between Silk and Satin: Why silk is the superior choice
Returns & Refunds
11 articles in this Topic
- Can I return items directly to your warehouse, office or physical store?
- Can I return only top or bottom of the pajama set?
- Do you provide free return labels?
- How will I get my refund?
- I received the wrong,damaged or defective item, what should I do?
- I've sent out my return package. Now what?
- What is your Returns and Refunds Policy?
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